We customize our training to match your business' specific strengths and weaknesses. Often, the best way to get an accurate assessment of a business is to see it first hand and explore the ins and outs of the company culture.

Big Ticket Solutions will travel to meet your staff in person, provide one-on-one or group training at your place of business around a schedule that is convenient for you. Curriculum topics include:

Company:

• Communications
• Owners and managers rolls
• Meetings
• Culture
• Atmosphere

Accounting:

• Accounting & Book Keeping Practices
• Analyzing Financials
• Quick Books Training

Sales:

• Setting the Stage
• Sales Process
• Customer Presentation
• Customer Follow Up

Service:

• Service Practices
• Analyzing performance
• Customer Write-up
• Job Descriptions
• Phone Scripts & Skills

Parts:

• Setting the Store
• Selling Skills
• Parts Walk Through
• Customer follow-up
• Systems & Processes

Contact us for a custom quote for an onsite visit.

Sometimes it's not always possible to wrangle all of your staff into one room at one time. When busy schedules don't permit a group training session or if an on-site visit is not necessary for just one or two employees, online training is the answer.

We can conduct multiple online training sessions over a few days time to squeeze in training around your schedule. Or we can block out a full day of web conferencing - it's up to you.

Benefits:

• No software to download or install
• Convenience - schedule training when it works best for you
• Up to 15 separate computers can log in to the broadcast
• Works with your existing web cam for a truly interactive experience
• No additional fees apply, only our standard training rates